Email Templates

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Using Email Templates, you can determine what information each person in your contact lists receives.

Each email template coincides with a contact "Type", which is set for each contact, when you add them. See: Creating a Contact List for a Server Group

Modifying Email Templates

Modifying email templates is very easy.  Follow the instructions below to get started.

• Go to Edit > Email Templates

• The next window you will see is the actual Template Editor window.

You will notice that the Template Editor is very straight forward.  There are some things to note however.

ServeraSuite's Template Editor recognizes a group of special tags, which will be converted to their actual values at the time Servera sends the emails to the contact list.

Recognized Special Tags

• [PORT_NAME] - This tag represents the actual name of the port that is not responding.
• [SERVERGROUP_NAME]  - Represents the name of the server group the port is listed under.
• [SERVERGROUP_URL] - Represents the URL or domain of the server group.
• [SERVERGROUP_ROOTPASS] - Represents the root password of the server group (Note: this tag should only be used for contacts that you trust with your root password.)
• [TEST_TIME] - Represents the date and time of the last port check.

Once you are done editing your templates, you can press Save Changes to store the changes you have made.

Note

You must alter one template at a time.  If you alter more than one template before pressing the Save Changes button, only your last template change will save.