Terms of Service
This Is An Agreement Between HostOne Hosting And All Customers
Activities Subject to Immediate Suspension/Termination.
Any hosting account that is used for Illegal, Abusive or Unethical
Activity may be immediately suspended/terminated by HostOne
Hosting without warning to you. Any misuse or overuse of the server
will result in immediate suspension/termination of an account.
Illegal, Abusive or Unethical Activities include, but are not limited
to inclusion of or linking to, pornography, mp3's, obscenity, nudity,
violations of privacy, hacking, irc related scripts and programs, non
approved server scripts, eggdrops, computer virus, gambling, or
promotion of gambling, and any harassing or harmful materials or
uses, as determined by HostOne Hosting. You agree to indemnify
and hold HostOne Hosting harmless from any claim resulting from
your publications or use of Illegal, Abusive or Unethical materials.
Although we will make reasonable efforts to alert you to such
activities and allow you an opportunity to cure them within a 12-hour
period after discovery, we are not required to give notice before
suspending/terminating your use of our services if, in our
discretion, your use is or results in Illegal, Abusive or Unethical
activities. If a hosting account is terminated/suspended, the regular
monthly fees still apply. Each individual hosting account is allowed
1 main domain name with all additional parked domain names pointing
to the main site of the main domain, unless otherwise specified,
using addons, or parked domains. HostOne Hosting reserves the
right to suspend/cancel/terminate any account at any time for any
reason. There will be no tolerance of any abuse of any of our support
methods, which will result in immediate suspension.
Public Nature Of The Internet
Please understand that all information submitted on the hosting
account shall be considered publicly accessible.Important and private
information should be protected/backed up by you.HostOne Hosting
is not liable for protection or privacy of electronic mail or other
information transferred through the Internet or any other network
provider that you may use.
Unsolicited Electronic Mail
You are expressly prohibited from sending unsolicited bulk mail
messages ('junk mail' or 'spam'). This includes, but is not limited
to, bulk-mailing of commercial advertising, information
announcements, and political tracts. In accordance with the CAN-SPAM
ACT of 2003 S. 877, such material may only be sent to those who have
specifically requested it. Malicious or threatening email is also
prohibited. HostOne Hosting reserves the right to immediately
suspend or terminate your use of our service if we discover such
activity. Further, you agree to indemnify and hold HostOne
Hosting harmless from any claim resulting from your use or
distribution of electronic mail services through the service provided
through this Agreement. Anyone using HostOne Hosting's services
for spamming will be immediatly subject to a $250 cleanup/network
abuse fee.
Service Fees
All payments are due on time, without exception. Any failed charges
on an invoice are subject to a $25.00 service fee. Accounts with any
past due invoices are at risk of suspension and late fees. Any
account suspended for more than a 30 day period will be terminated,
by HostOne Hosting, without backup.
Third Party Script Assistance
HostOne retains the right not to assist clients with third party
applications. This includes any script uploaded by the client,
installed using CPanel, or Fantastico. Any assistance, support, or
troubleshooting provided by HostOne for ANY third party script
or application will be subject to a $10.00/hour service fee.
Account Cancellation
In the event you cancel your service, you will be charged in full for
the entire month in which you canceled your service. Account
cancellations for accounts with a negative balance will be passed on
to collections, and all services rendered to the party with the
negative balance will be terminated, including, but not limited to,
domain registrations. In the event you have elected to prepay,
subsequent additional months, HostOne Hosting retains the right
to charge you an administrative fee of no less than 50% and deduct
the administrative fee from the subsequent, future months' Service
Fees before refunding them to you. There is a $50 administrative fee
for any illegitimate chargebacks placed against HostOne Hosting.
Any illegitimate chargebacks or threatened illegitimate chargebacks
are grounds for immediate account cancellation, and the amount passed
on to collections.
Refunds
With exception to HostOne Hosting 30 Day Money Back Guarantee,
HostOne will provide absolutely no refunds on services rendered,
after your account has been active for 30 days. Please read our 30
Day Money Back Guarantee policy for more details on our 30 Day Money
Back Guarantee.
Dedicated Servers
Due to the cost of server construction and datacenter support staff
charges, any payments made for or torward any of dedicated server
packages will not be refunded.
Credits
Refunds will not be issued on accounts where a credit/upgrade/downgrade
has been issued, and accepted by you as a resolution.
HostOne Hosting reserves the right to modify this agreement at
any time.
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